Help your customers quicker, using WooCommerce and Freshdesk.
Using WooCommerce Freshdesk, connect your WooCommerce-powered online store to your Freshdesk help desk account, helping your customers to request assistance with orders and to receive their answers as quickly as possible.
Create forum and solution centre categories for each of your WooCommerce products
Key Features: Store Owner
- Create a new ticket when viewing an order in the WordPress admin
- Create a new ticket from a blog post comment, directly from the WordPress admin
- Connect, and synchronise, a product with a forum category and solution category within your Freshdesk helpdesk